If you have a few questions before you get started with our Online Catalog solution then you've come to the right place.
We've put together some of our most frequently asked questions to help you understand more about working with iPaper...
What do I need to get started?
First things first, you need a PDF of your print catalog. Next you need to upload that PDF to the platform to create an online catalog.
Then, depending on your goals, assets and time, you have the whole iPaper platform to really get creative.
You can add videos, CTAs, icons, GIFs and more in our enrichment editor. You just need to make sure you have all your assets ready to upload.
If you ever have any questions, get stuck or simply want advice, that awesome customer care team I mentioned is ready to help you with anything and everything. So, don't panic, you're in safe hands!
How long does it take to create an online catalog?
Your goals and commitment will determine the amount of time it takes to create a finished online catalog.
If you simply want to create a small online catalog with a few products links and you have all the assets ready, then your online catalog could be ready to go live in a matter of hours.
If you want to use our enrichment automation feature then the setup will take a little longer. You'll need to talk to our customer care team about how your online catalog should look and what you need the automation set up to look like. Then, it will take roughly 14 days for your catalog to be ready to publish.
Is support included in the price?
Yes. All support is included in your subscription. No hidden fees or invoices. We take great pride in providing a second-to-none customer experience.
You can use our help center or simply call, chat with or email our customer care team. They're happy to help with anything, there's no such thing as a stupid question!
What happens when I'm ready to buy?
When you've decided to work with iPaper, you'll be invited to book a session with our customer care team.
They will introduce you to our platform, run you through how everything works and get you started.
You can talk to them about your catalog goals and how you'd like to work with iPaper. They'll then recommend the best course of action and get you on your way to making the best shoppable online catalogs out there.
They can also recommend podcasts, TV shows and have some expert cooking tips if you need them...
If you have any further questions before you start working with online catalogs, feel free to chat with our team.