Customer Care
Customer Care at iPaper is all about building strong, long-term relationships by prioritizing your success. We’re not just here to answer questions or resolve challenges - we’re here to make a meaningful impact on how you experience our product and achieve your business goals.
Our team combines empathy, efficiency, and a passion for helping others to deliver world-class support. Whether it’s through onboarding, ongoing assistance, or sharing actionable insights to drive growth, we focus on creating a positive and seamless experience every step of the way.
The Customer Care team is the heart of iPaper, ensuring you feel supported, understood, and equipped to succeed.
What can Support help you with?
At iPaper, our Support team is dedicated to ensuring that your digital flipbooks function seamlessly, helping you tackle technical challenges and optimize your experience with the product.
Whether you're experiencing challenges, need help with Enrichment Automation, or integrations, we're here to assist.
What can Success help you with?
Customer Success at iPaper is about more than just solving challenges - it’s about helping you achieve your business goals through strategic use of our platform. We offer guidance, reviews, and insights to help you get the most out of iPaper.
Don't just take our word for it
Unique service and support to 1200+ customers globally
99.2% CSAT score*
* Customer Satisfaction Score
From onboarding to ongoing assistance and proactively seeing opportunities to optimize digital catalog performance, our dedicated team is here to guide you every step of the way, ensuring a smooth and successful experience.
