3 ways to use digital catalogs in your retail marketing

Digital catalog strategies
5
min read
by 
Hannes Cludts
Retail marketing teams aim to drive consistent store traffic, and catalogs, both print or digital, are a proven method to do this. Online catalogs extend that reach by delivering deals and discounts directly to the increasing number of online shoppers. Beyond promotions, digital catalogs offer a comprehensive product overview that keeps shoppers informed and interested. To succeed in a data-driven landscape, your catalog strategy must be measurable and scalable. Implement these three tactics to optimize your catalog investment and maximize sales in the digital age.

1: Place the catalog front and center of your homepage

It's no surprise that retailers spend a lot of attention on optimizing the product pages on their website. Once a shopper has interacted with the product page it's a clear indication that they find a product relevant and may consider buying. They can then enter your remarketing tactics.

But what about the traffic that lands on your homepage?

Most online stores offer a navigation bar with categories, a search field and banners with a range of messages. This can be fairly overwhelming for a visitor who is just browsing and wants to get an idea of what you offer.

Instead, lead them in with a catalog full of your latest offers right from the homepage. Here you leave the journey up to your shoppers to decide where they want to go next while they flick through your catalog.

KPIs from this tactic:

  • Reduced bounce rate on traffic landing on your homepage
  • Increase in average session duration on your store
  • Increase in product page views

Danish electronics retailer Power promotes its catalog in the header of its homepage. It stands out and instantly appeals to those shoppers who just want to browse.

Example of catalog promotion a company home page header with impactful images and headlines.

2: Create a habit of weekly promotions with your subscribers

The email newsletter is often referred to as the most important channel in ecommerce. It's a format that allows businesses to sell to their target audience without spending money acquiring them. And that's a formula every retailer is chasing.

When you use your online catalogs in your newsletter tactics, you'll be able to optimize performance all the way from open rate to sales attributed to your newsletter.

To get started make sure you include your latest online catalog in the welcome email a subscriber gets when signing up. This will ensure more eyes on your catalog as the welcome email typically has the highest open rate. It'll also set an expectation for the next newsletters to come.

KPIs from this tactic:

  • Higher open-rates by introducing a format your readers can easily digest
  • Increase in post-click engagement and more product page views
  • Increase in sales directly attributed to your newsletter

JYSK UK highlights its range of catalogs in its welcome email. Subscribers can then instantly explore the wide range of products JYSK offers at their own speed. It's a logical next step in the shopper journey and an effective tactic to keep shoppers engaged.


3: Push your catalog in top-funnel paid campaigns and play into expectations

The goal of top funnel paid activities is to increase top-of-mind awareness and push visitors towards engaging with your products. But it's often difficult to find a fitting format to start this first engagement.

Online catalogs are especially impactful here since they offer a format that's easy to understand. They're simply an overview of your latest offers. They can be both highly inspiring or promotion driven. But the point is that by flicking through the catalog, the reader knows they will have an immediate idea of what you currently have on offer.

When you use your online catalog in your campaigns, your audience will immediately recognize the format. They know instantly the goal of an online catalog so are more inclined to engage and interact with your brand.

From there you can take your audience directly to the catalog where they can explore your products, instantly buy and/or discover more on your website. But it's that recognizable catalog format that is their first step into your store.

KPIs from this tactic:

  • Increase in ad engagement from your push activities
  • Increase in engaged visitors on your store
  • Decrease in cost per sale low funnel

Home store Søstrene Grene regularly uses catalogs in its social media. The recognizeable catalog format attracts both new and regular customers and alerts them that new deals and discounts are available.

Screenshot of a Facebook video post promoting a catalog.

Working with online catalogs in ecommerce will enable you to provide a much better shopping experience for your customers. They're a recognized format that, when used correctly, will provide tangible results for your businesses and add more power to your marketing mix.

When used on your homepage, newsletter, paid campaigns or even all three, you'll help push today's browsing shoppers further along the buying journey. You'll provide a logical starting place that will increase conversions, sales and traffic. And who can say no to that!

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